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Our values

HCT Group has a clear set of values that guides everything we do - from our strategy to our everyday work.

Empathy is at the heart of our work.

Our Mission

HCT Group has a clear social mission:

To enhance people’s lives, provide opportunities and bring people and communities together through transport and training.


Our values

Our values help us to deliver our mission, guiding the way that we work.


We are passionate about making a difference to people’s lives through transport and training.


Empathy is at the heart of our work. We value our people, our customers and our service users as individuals and see their point of view.


We are committed to equality for all – both internally and externally.


We act fairly, ethically and openly in all that we do.


We work with all stakeholders to create positive change.